Shipping Policy

How long does delivery take?

 

Express Shipping - Please allow 3-6 business days.

Standard Shipping - Please allow 8-15 business days (average) for other items to arrive in the following countries: United States, United Kingdom, Australia, Canada.

For other countries shipping may take 12-25 business days. If your order hasn’t arrived in the estimated delivery times, please contact our support team at the contact us page or leave a message on the online chat.

 

Do you deliver products internationally?

Cape Diablo ships products worldwide every day. Shipping is available for most countries around the world.

Processing Times

The order processing time might take up to 3 days. Processing includes checking, packing, and sending your orders to the post office. After all these procedures, the tracking number will be provided to you.

How can I get my tracking number?

Tracking information is available within 1-3 days. Tracking details will be supplied once the orders have been shipped. You will get an email shipping confirmation with the tracking number. If you did not receive any message from us, please contact our support team on the contact us page or leave a message on the online chat.

Do I need to pay custom fees?

In most cases, customs fees do not apply but you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). Unfortunately, Cape Diablo has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.